IF you rate customer data as merely ‘important’ to your firm you are probably just about to go out of business. That’s because new draconian EU regulations come into force on 25 May next year which completely reverse the power relationship between a customer and a firm. By now customer data should have already moved […]
Are you data dumb or data smart?
I worked with a newly graduated engineer a few months back and was shocked to discover that he had no idea of how to build a simple relational database. Asking around other smart young people with science degrees it became painfully clear that a substantial minority had little more than a rudimentary grounding in data-handling. […]
Data exchange is the new energy revolution
Anyone who knows me would laugh if I spent $200 on L’Oreal-Kerastase’s new “smart hairbrush”, but when I heard about its appearance at the Las Vegas Consumer Electronics Show this year, I was tempted. Not because my hair – or lack of it – means “I am worth it” (although of course I am!) but […]